Understanding Our Shipping Policy
At Green Essentials Naturally, we strive to provide our customers with a clear and efficient shipping experience. Our standard shipping timeframe is between 5 to 7 business days, ensuring that you receive your natural products promptly. If your order does not arrive within this timeframe, we encourage you to reach out to us for assistance.
In the rare event that your order exceeds 45 days without delivery, please contact us at greenessentialsnaturally@gmail.com. Include your order details, and we will work diligently to resolve any issues regarding your shipment. Your satisfaction is our priority, and we aim to keep you informed every step of the way.
Exchanges and Returns Policy
We understand that sometimes products may not meet your expectations. Our exchanges policy allows you to return defective items for a replacement. To initiate an exchange, simply contact us with the details of the product and the issue you encountered.
Once we receive your returned item at our facility, we will inspect it and notify you via email regarding the status of your exchange. Our goal is to ensure you are completely satisfied with your purchase, and we are committed to making the exchange process as seamless as possible.
Contact Information for Inquiries
If you have any questions or concerns regarding our terms and conditions, shipping policies, or product exchanges, we are here to help. You can reach us at our dedicated email address, greenessentialsnaturally@gmail.com, for prompt assistance.
Additionally, feel free to contact our New York location at (518) 239-2020 or our Florida location at (352) 515-0265. Our customer service representatives are ready to assist you with any inquiries you may have about our products or policies.
Disclaimer on Product Efficacy
It is important for our customers to understand that the statements made regarding our products have not been evaluated by the Food and Drug Administration (FDA). While we strive to provide high-quality natural products, their efficacy has not been confirmed by FDA-approved research.
Our products are not intended to diagnose, treat, cure, or prevent any disease, as stipulated by the Federal Food, Drug, and Cosmetic Act. We encourage our customers to do their own research and consult with a healthcare professional if they have specific health concerns.
