Terms and Conditions

Welcome We have made some changes to our products and policies.

Please see below for updated information, Terms and Conditions. 

1. Acceptance of the Terms and Conditions

These Terms and Conditions (Collectively, “Terms of Use”) are entered into by and between you and Green Essentials Naturally LLC (“Green Essentials,Us”). The following Terms of Use govern your access and use of www.greenessentialsnaturally.com (“Website”).

Please read the following Terms of Use carefully before using the Website. By clicking to agree to the Terms of Use you accept and agree to be bound and abide by the Terms of Use. If you do not agree with the Terms of Use you must not access the Website.

2. Age Verification

By accepting the Terms of Use you are verifying that you are twenty-one (21) years of age or older and legally capable to form a binding contract with Green Essentials.

3. Applicable Laws

In the event of purchase of our products you agree that you are in a jurisdiction or territory where purchase and consumption of our products are legal.  Green Essentials holds no liability for your violation of applicable laws and you assume the risk of use of the Website.

4. Shipping

Most packages are shipped from our facility to the address provided in your order within 3 businesses days. Green Essentials is not responsible for any delays in shipping including third-party carrier delays beyond our control.

5. Customer Address

You are responsible for providing the correct shipping address while submitting your order on the Website.  Green Essentials will use reasonable efforts to reach out to you in the event the address is flagged as incorrect but it holds no responsibility if the package is returned to sender or sent to the incorrect destination, provided the address on the shipping label matches the address you provided at checkout. Should a package need to be resent due to an incorrect address you entered you will be responsible for additional shipping charges.

6. Lost & Stolen Packages / Package Insurance

Green Essentials offers a low cost shipping insurance provider on it’s Website. This insurance is optional, however, only orders placed with shipping insurance will be covered by the insurance provider for any lost, stolen, or damaged items at the insurance company’s discretion. You are responsible for filing a claim in the event one is needed. Should you choose not to purchase additional shipping insurance you are responsible for filing a claim with USPS. Green Essentials is not responsible for any lost, stolen, or damaged items once it has been delivered to the third party shipping carrier.

7. Refunds or Returns

If you are unhappy with an order from the Website Green Essentials will credit the original purchase price minus shipping to your next order provided you meet eligibility requirements. To be eligible for this credit you must return the unopened product to us with the original purchase receipt from the Website. Green Essentials will only accept refunds or returns from purchases made on www.greenessentialsnaturally.com. All other sales are final and may not be refunded or returned. Shipping charges are non-refundable.

8. User Content

Green Essentials shall become the owner of any reviews, comments, suggestions or other feedback regarding the Website or products offered through the Website posted to the Website, on Green Essentials social media pages, or sent to any email associated with Green Essentials (collectively, “Feedback”) and it may share Feedback with any of its affiliates. Green Essentials will not be required to treat any Feedback as confidential and will not be liable for any Feedback posted on the Website or elsewhere. Without limitation, Green Essentials will have exclusive ownership of all present and future existing rights to the Feedback and will be entitled to use the Feedback for any commercial or other purpose whatsoever, including to advertise and promote Green Essentials, without compensation to you or any other person sending the Feedback. To the extent that you decide to post any content (“User Content”) on the Website or on Green Essentials' social media pages, you agree that your User Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have written permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant Green Essentials all of the license rights granted herein. You acknowledge that you are responsible for whatever material you submit, and that you have sole responsibility for the Feedback, including its legality, reliability, appropriateness, originality, and copyright. Green Essentials may refuse to accept or transmit User Content and shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your User Content.

9. Right of Termination

We may suspend or cancel your access to the Website, at our sole discretion, without notice or refund to you if you violate these Terms of Use. Your license to use Green Essentials' Website automatically terminates upon your termination from access. All provisions of these Terms of Use that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You acknowledge and understand that our rights regarding any content you submitted to the website before your access being terminated, including Feedback, shall survive termination.

10. Changes to the Terms of Use:

We may revise and update these Terms of Use from time to time at our sole discretion. All changes are effective immediately upon posting to the Website and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to read these Terms of Use frequently when you access this Website so that you are aware of any changes, as they are binding on you.

11. Limitation of Liability

In no event will Green Essentials, it’s affiliates, or their sponsors, employees, directors, agents, or officers be liable for damages of any kind, under any legal theory, arising out of your use, or inability to use, the Website, any content on the Website, any services or items obtained through the Website, including any direct, indirect, special, incidental, consequential, or punitive damages including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profit, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable. Certain state laws do not allow limitations on implied warranties or the exclusion or limitations on certain damages. If these laws apply to you some or all of the limitations or exclusions mentioned above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Green Essentials, it’s affiliates, officers, directors, employees, contractors, agents, suppliers, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees, including reasonable attorneys’ fees, arising out of or relating to your violation of these Terms of Use and incorporated Policies or your use of the Website, including, but not limited to, any infringement of a third-party’s intellectual property rights, any misuse of the products, goods or services, any use of the Website’s content, services and/or products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.

13. Dispute Resolution

In an effort to accelerate resolution and reduce the cost of any Dispute related to, or arising out of, these Terms of Use and incorporated Policies, you agree to first attempt to negotiate in good-faith any Dispute informally for at least sixty (60) days with Green Essentials before either party institutes any arbitration. The negotiation period begins upon receipt of written notice by the party raising the Dispute. Notice may be sent via electronic mailing to Greenessentialsnaturally@gmail.com. You consent to receipt of notice from Green Essentials via electronic mailing to your email address provided to Green Essentials during checkout on the Website. If the Dispute cannot be resolved by negotiations, either party may elect to have the Dispute finally and exclusively resolved by submission to binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. This arbitration provision limits your and Green Essentials' ability to litigate claims in court and to have the Dispute heard by a jury. You and Green Essentials are waiving the right to trial by jury.

14. Governing Law

These Terms of Service will be governed and interpreted pursuant to the laws of New York, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in New York in connection with any dispute between you and us arising out of these Terms of Service or pertaining to the subject matter hereof.

15. Waiver and Severability

No waiver of or by Green Essentials of any term or condition set forth in these Terms of Use or Policies shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Green Essentials to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use and Policies will continue in full force and effect.

16. Entire Agreement

These Terms of Use, along with any posted policies on the Website, constitute the sole and entire agreement between you and Green Essentials and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and services thereon.

17. Assignment

The Terms of Use and Policies are not assignable, transferable, or sublicensable by you except with Green Essentials prior written consent. Any assignment in violation of this section shall be null and void. Green Essentials may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.

18. Questions, Comments and Concerns

This Website is operated by Green Essentials of Amsterdam, NY. Feedback, comments, requests for technical assistance, and other communications relating to the Website should be directed to: Greenessentialsnaturally@gmail.com.

Returns

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable. To follow-up on the status of your return, please contact us at 518-239-2020.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 518-239-2020 or email greenessentialsnaturally@gmail.com. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at greenessentialsnaturally@gmail.com and send your item to: GEN,LLC

3734 State Highway 30, Suite 3, Amsterdam, NY 12010

Shipping

To return your product, you should mail your product to: GEN,LLC 3734 State Highway 30, Suite 3, Amsterdam, NY 12010.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.  If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 518-239-2020 or via email at greenessentialsnaturally@gmail.com.

Privacy Notice

This privacy notice discloses the privacy practices for greenessentialsnaturally.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

If you use cookies or other devices that track site visitors, insert a paragraph like this in your privacy notice:

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.